What we do
Eight things we do,
and do properly.
Scope, deliverables and the rates are agreed in writing before work starts. You always know what you bought.
Recurring operations are billed monthly; projects are billed per work package on acceptance. Third-party costs — licences, hosting, media spend — are recharged at cost, without mark-up.
01
Technology consulting & project delivery
Deciding what to build before building it, and running the delivery once it starts.
- E-commerce and systems architecture, roadmap planning
- Vendor selection, technical due diligence, integration planning
- Data architecture, reporting and business-intelligence advisory
- Information security review and remediation planning
- Project management, scoping and delivery governance
02
ERP operations & data integrity
We keep the system of record clean and current, because everything downstream depends on it.
- JTL-Wawi administration, configuration and release upgrades
- Stock and master-data reconciliation across channels
- Database configuration, optimisation and data migration
- Workflow configuration and job monitoring
- Data quality audits and remediation
03
Server management & security
Managed infrastructure with a patch cycle, verified backups and a defined response path when something breaks.
- Windows Server and SQL Server setup, configuration and administration
- Patch management, software augmentation and version upgrades
- Backup, redundancy and restoration protocols with verified restores
- Cloudflare WAF, DNS and TLS certificate management
- Monitoring, systematic troubleshooting and incident response
04
E-commerce development
Storefronts built around conversion and page speed on the devices customers actually use.
- Shopify theme, checkout and plugin development
- WooCommerce storefront and product page development
- Payment gateway integration
- UX/UI wireframes, prototypes and product page design
- Core Web Vitals, stabilisation and performance optimisation
- Analytics and tracking implementation
- Initial setup, ramp-up and onboarding of new storefronts
- Platform migration, including Shopware and WooCommerce to Shopify
05
Integrations & automation
The middleware that makes shop, warehouse, carrier and marketplace behave like one system.
- ERP, shop and marketplace interfaces and back-end configuration
- Carrier and shipping-platform integration, including DHL
- Dropshipping and supplier fulfilment routing and programming
- Error handling, retry queues and status write-back
- Back-office tooling and process automation
06
Software & mobile application development
Full product delivery, from the first wireframe through the store listing and the releases after it.
- Product design and user experience
- iOS and Android front-end engineering
- Back-end services and API design
- Quality control, testing and release QA
- Release management and ongoing maintenance
07
Digital marketing execution
Hands on the accounts. Campaigns get built, measured and adjusted against the numbers they produce.
- Search, marketplace and social campaign management
- Marketplace listing, catalogue and A+ content optimisation
- Lifecycle and e-mail marketing, deliverability management
- Market and competitor analysis, performance reporting
- Conversion rate optimisation and testing
08
Compliance, brand protection & customer operations
The unglamorous work that keeps selling accounts open and listings out of trouble.
- Trademark and image-rights review across shops and marketplaces
- Marketplace and payment-provider account verification support
- Platform-policy and regulatory compliance work
- Technical handling of customer complaints and returns cases